top of page

Store Policy

Customer Care

At KMC Home Living, we are committed to providing exceptional customer care and support. Our team is here to assist you with any inquiries, whether it's about our products, services, or your order. We strive to build trust with every interaction and ensure you have a seamless shopping experience with us.

If you have any questions or concerns, please feel free to reach out to us.

You can contact us at:
 

Address:
95, Jalan Nilai 3/3, Kawasan Perindustrian Nilai 3, 71800 Nilai, Negeri Sembilan
 

Phone:
+60 19‑330 3123‬
 

Email:
kmcarpet3435@gmail.com
 

We look forward to helping you and ensuring your complete satisfaction with KMC Home Living!

Privacy & Safety

Privacy Policy

Effective Date: 19/08/2024
 

Introduction

At KMC Home Living ("we," "our," "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make purchases through our online store. By using our website, you consent to the practices described in this policy.
 

1. Information We Collect

We collect various types of information to provide a better shopping experience. The information we may collect includes:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or create an account.

  • Browsing Information: Information collected through cookies and similar technologies, including your IP address, browser type, browsing behavior, and preferences.

  • Transaction Data: Details about your purchases, including products ordered and payment history.

  • Contact Data: When you communicate with us via email, contact forms, or customer service channels, we may collect your communication information.
     

2. How We Use Your Information
 

We use your data for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and deliver products to your address.

  • Customer Service: To respond to inquiries, provide support, and address any issues related to your orders or account.

  • Personalization: To tailor your shopping experience, including recommending products and offering personalized promotions.

  • Marketing: With your consent, we may send you newsletters, special offers, and promotional materials.

  • Security and Fraud Prevention: To maintain the security of our website and protect against fraudulent activities.

  • Legal Compliance: To comply with legal requirements and regulatory obligations.

3. Sharing Your Information
 

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:

  • Service Providers: Companies that assist us with payment processing, order fulfillment, shipping, customer service, and other operational tasks.

  • Legal Authorities: When required by law, we may disclose your information to comply with legal obligations or protect our rights.
     

4. Data Security
 

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to keep your data safe, no system can be entirely secure. We cannot guarantee the absolute security of your information but do our best to minimize risks.

5. Your Rights

As a user, you have the following rights concerning your personal information:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: If your data is inaccurate or incomplete, you have the right to request corrections.

  • Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
     

6. Cookies
 

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can control your cookie preferences through your browser settings.
 

7. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review the policy regularly to stay informed about how we are protecting your information.

8. Contact Us
 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: kmcarpet3435@gmail.com

  • Phone: +60 19‑330 3123‬

  • Address: 95, Jalan Nilai 3/3, Kawasan Perindustrian Nilai 3, 71800 Nilai, Negeri Sembilan

Thank you for choosing KMC Home Living. We are committed to maintaining your trust and ensuring your privacy and safety while shopping with us.

Payment Methods

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page